Privacy Notice

1. CRG's commitment to privacy

Celtic Roads Group ("CRG", "we", "our" and "us") respect and protect your right to privacy in relation to your interactions with our website ( (the "website"). This Privacy Notice tells you about your privacy rights and sets out how we act as a Data Controller with respect to the collection and processing of personal data of visitors to our website..
This Privacy Notice should be read in conjunction with our Cookie Policy.

2. Information we may collect from you 
"Personal data" means any information about an individual from which that person can be identified. There are instances where we invite or request individuals to provide us with their personal data through our website, and this will include the following information:

1. Your email address
2. Your phone number

In addition to the information you provide to us, we collect certain information when you visit our website, as explained in our Cookie Policy.

Through the "Contact Us" page, a Contact Form and a telephone number are provided to enable the public to contact CRG. If you do not provide the requested information, we may not be able to provide you with our services or respond to any questions or requests you submit to us via our website

3. Purpose and Legal Basis for processing your personal information

We process the personal data at section 2 above for the following purpose and legal basis: We will only use your personal data for the purposes of managing our relationship with you to support our legitimate interests in managing our business provided such interests are not overridden by your interests and rights - you have the right to object at any time.

4. Disclosure of the information to third parties

CRG may share your personal information with our operator or any third party where necessary to operate its services or where it is relevant to the operations, and fulfil its legal, contractual and regulatory obligations and fulfil our legitimate business interests.

5. Cross border Data Transfers

The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Community ("EEA"). These locations may not provide an adequate level of data protection. We will ensure appropriate safeguards are in place to protect the transfer of your personal data to these non-EEA countries. To obtain more information concerning these safeguards see Contact Us below.

6. How to access and update your information

You may inform us of any changes in the manner in which your personal data is processed, and in accordance with our obligations under data protection legislation we will update or delete your personal data accordingly. To find out what personal data we hold on you or to have your Personal Data updated, amended or removed from our database, please contact customer service at the following;





PPP Concession

CRG (Dundalk) DAC

CRG (Portlaoise) DAC

CRG (Waterford) DAC


NorthLink M1 Ltd

Midlink M7/M8 Ltd

Southlink N25 Ltd


NorthLink Customer Service

MidLink Customer Service

SouthLink Customer Service

Through website: 




By email:




By post:

M1 Toll Plaza,
Co Meath

A92 P785

M7/M8 Toll Plaza,

Co Laois

N25 Toll Plaza,
Gracedieu Lower,

By telephone:

041 928 9820

057 869 4900

051 319 700

7. Links to third party websites

Our website may contain links that permit you to link to other websites. When you click on one of those links you are connecting to another website. CRG has no responsibility or liability for, or control over, those other websites or their collection, use and disclosure of your personal information. We encourage you to read the privacy policies of those other websites before you submit any personal information to them.

8. Your rights

You have the right to request access to, rectification, or erasure of your personal data, or restriction of processing or object to processing of your personal data, as well as the right to data portability. In each case, these rights are subject to restrictions as laid down by law. The following is a summary of your rights:

  • The right of access enables you to receive a copy of your personal dat
  • The right to rectification enables you to correct any inaccurate or incomplete personal data we hold about you
  • The right to erasure enables you to ask us to delete your personal data in certain circumstances
  • The right to restrict processing enables you to ask us to halt the processing of your personal data in certain circumstances
  • The right to object enables you to object to us processing your personal data on the basis of our legitimate interests (or those of a third party), including processing for direct marketing purposes or where we are performing a task in the public interest. Your objection will be upheld, and we will cease processing your personal data, unless the processing is based on compelling legitimate grounds or is needed for the exercise or defence of legal claims that may be brought by or against us.
  • The right to data portability enables you to request us to transmit personal data that you have provided to us, to a third party without hindrance, or to give you a copy of it so that you can transmit it to a third party, where technically feasible.
You have the right to lodge a complaint with the Data Protection Authority, in particular in the Member State of your residence, place of work or place of an alleged infringement, if you consider that the processing of your personal data infringes the GDPR.

If you wish to exercise any of these rights, please contact us (see Contact Us below). We will respond to your request within one month. That period may be extended by two further months where necessary, taking into account the complexity and number of requests. We will inform you of any such extension within one month of receipt of your request. We may request proof of identification to verify your request. We have the right to refuse your request where there is a basis to do so in law, or if it is manifestly unfounded or excessive, or to the extent necessary for important objectives of public interest.

9. Data Retention and security

We will store your personal data only for as long as necessary for the purposes of providing access to our website and related services to you; as required by law or regulatory guidance to which we are subject, and for the exercise or defence of legal claims that may be brought by or against us.

We are committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access and use. As effective as modern security practices are, no physical or electronic security system is entirely secure. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. We have implemented strict internal guidelines to ensure that your privacy is safeguarded at every level of our organisation. We will continue to revise policies and implement additional security features as new technologies become available. Where we have given you a password which enables you to access certain parts of our website, you are responsible for keeping that password confidential. We ask you not to share your password with anyone.

Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our website. Any transmission of personal data is at your own risk. Once we receive your personal data, we use appropriate security measures to seek to prevent unauthorised access or disclosure.

10. Changes to our privacy Notice

CRG reserves the right at any time without notice to revise and make changes to this Privacy Policy. Any changes to the Privacy Policy will be posted on this website and by continuing to use this website following any such change you signify that you agree to be bound by the revised Privacy Notice.

11. Contact Us

If you have any questions, concerns or complaints about this Privacy Policy please contact us by email at: Please remember that email sent over the Internet is not secure. If you send an email directly to us from your own email account the contents will not be encrypted. We strongly recommend that you do not send sensitive information (like a full credit card number) to us via unencrypted email. CRG is not responsible for any transmission by you of any personal information over the Internet.

Alternatively, you may contact customer service on the details provided in section 6 above. CRG or our operator shall respond to your request or investigate your concern as quickly as we can.

© 2023 CRG
Celtic Roads Group (Dundalk) DAC, M1 Toll Plaza, Balgeen, Drogheda, Co, Meath, Ireland | Registered Number: 378371
tel: +353 41 9829820 | fax: +353 1 +353 41 9829824